The most personal, comfortable and massive way of contact today is WhatsApp, we help you to reach your customers in an efficient way, well above any traditional contact way, through tools that allow high contact simultaneity, without limitations of the number of customers with whom you can interact at the same time, in addition, with the ability to implement Bots, Machine Learnig and automated conversation automations so that your customers receive a quick, correct and complete response.
WhatsApp channel development
We deploy all our technical and human infrastructure for the impeccable implementation of your new and avant-garde communication channel. We help you to take a step in front of your competitors by giving your customers the satisfaction of being able to contact you in their favorite way, with the unlimited multimedia support that the app allows.
Brand design and virtual personality
We create a communication strategy based on experiences and good practices that we have implemented throughout our more than 30 years of experience in the market, we create your digital communication manual, which can be replicated in any digital medium that you have through our Omnichannel platform. Your clients will receive a standardized treatment, measured and thought to achieve efficiency in each contact, through a multidisciplinary care team, specially trained in the art of human interaction.
Our platforms have intelligence and proven development that allow the measurement, traceability and programming of avant-garde KPIs in the market, you will be able to know in an extremely precise way what happens in all the managements through typifications, classifications, summaries and automated databases to be observed online or on demand, with the capacity of custom design and adjustable to every need.
Human Team and Staffing
We provide qualified and trained human resources to carry out customer service through the application, with specialized knowledge in written deals, high reading comprehension, fast writing and semiotic reading adapted to any type of customer communication.