Welcome, patient! The importance of Onboarding in Healthcare

> Don't underestimate everything you can do when a patient chooses your health care service.
After demand generation, when a person chooses your health service, a new journey begins. From that point on, the patient begins a process of getting to know how to use the service and all that it entails. They also begin to get to know the culture of the institution: everything that permeates every aspect of the service provided. Onboarding is this stage of immersion of our patients in the world of our institution.
From SkyMed we give special attention to this process as we consider it key in the patient loyalty process. Just as we apply it internally, it is also a service we offer to the institutions we work with to optimize the processes with their patients.
What are the benefits of the Health Onboarding service?
Solid relationship between your service and the patient.
As part of the process, a good Onboarding is in charge of taking care of and strengthening the relationship with your patient that is just beginning.
The patient will be advised and will feel accompanied so that their healthcare experience is at the level of their expectations.
The great advantage of Onboarding is that it opens the communication channel with your patient during the transit through the service and this will help to optimize and maximize their experience.
Minimize the risk of attrition in the first phase with your patient.
By being accompanied and in communication, the patient will feel guided and informed during medical care; and when faced with any doubt or obstacle, he/she will choose to consult rather than leave his/her journey halfway.
Guarantee possibilities to enhance the life cycle of your patients with immediate and personalized post-sales actions.
Loyalty is enhanced if you were present from the first moment you got this new patient, that's why Onboarding is ideal.
What do we offer at SkyMed with our Health Onboarding service?
>We guarantee an 85% increase in patient experience satisfaction .
>You will have a 48% lower probability of attrition.
>We guarantee a 75% increase in ROI for your healthcare institution.
Today your company can optimize the relationship with your patients with this great service. Do you want to know more about Onboarding? Leave us your details here
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