COPC: a path of transformation at SkyTel
We set out to advance in the implementation of the COPC Standard for Best Practices for Optimizing Customer Experience [...]
Increasing demand for medical services: how to be prepared?
> Capitalize on the continuing trend Two years old, the world is still in the grip of a pandemic. And just as the pandemic has [...]
Shift confirmation in the digital age
>Automating no-show management Confirming a medical appointment is an action that is increasingly among the digital actions that [...]
No-show management: for perfect presenteeism
> The absence from a scheduled appointment has an impact on the work dynamics There is a situation that afflicts those areas that [...]
IATos: Artificial Intelligence to identify coronavirus-positive cases through coughing sounds
> A new way of applying audio detection diagnostics We have talked on several occasions about how new technologies are making a significant [...]
Updating your healthcare business model
> Is your healthcare business model adapted for the coming year? The healthcare industry has undergone several changes over the past few [...]
Omniexperience for patients: fall-proofing of large platforms
> An Omnichannel strategy protects and supports you in case third-party platforms collapse. Yesterday, Monday, Monday 5 [...]
What is the Omniexperiencia en Salud about?
> The patient experience in the world of healthcare is fundamental for any center or institution. Do you know what is meant by the [...]
What is the Patient Digital Journey and why does your institution need it?
> A model created by SkyMed to provide a holistic approach to your Patient Care As well as in the areas that offer [...]
How to build your Omnichannel Healthcare report
> As we have already seen, applying Omnichannel in the field of Health generates a significant [...]
Increasing demand for medical services: how to be prepared?
> Capitalize on the continuing trend Two years old, the world is still in the grip of a pandemic. And just as the pandemic has [...]
Personalization of the health service
> Challenges to be taken into account in the personalized health service Personalizing the health service provides precision when it comes to [...]