Customer and Patient Experience Management, Innovative Solutions for your Business

+5491133252499 Parque Austral - Pilar - Buenos Aires - Argentina

Skytel Paraguay achieved COPC GMD 6.2 certification

> First Contact Center in Paraguay to achieve Certification

SkyTel Paraguay obtained the COPC GMD 6.2 certification for SkyMed in the telephone services of patient care, shift assignment, rescheduling backoffice and concierge and for the SkyPro service unit in the telephone services of customer care, sales and collections.

COPC® certifications deliver global best management practices, consistent processes and performance metrics to sustain continuous improvement. GMD lays the foundation for results-focused management and enables companies to move quickly to improve operational performance. Its implementation involves all levels of the Operation and support areas (Workforce, Quality and Human Resources).

We are proud to be the first Contact Center in the country to obtain this certification, which is a recognition of the level of quality we maintain in our services, as well as the professionalism and human quality that we imprint in all our processes.

At SkyTel we continue to focus on bringing each of our sites to achieve the highest excellence in order to provide global quality standards to our customers and continue to offer added value in each of the countries where we operate.

Thanks to the efforts of each SkyTeler to bring a higher level of commitment, allowing us to achieve a new milestone in the history of our company.

An achievement of all of us is celebrated among all of us. Let's go for more!